Privacy & Cookie Policy

About This Policy

This privacy policy applies to Entigen Ltd's website at www.entigen.co.uk (the "Website"). It covers the collection, processing and other use of personal data under the Data Protection Act ("DPA") and the General Data Protection Regulations ("GDPR"). For the purpose of the DPA and GDPR, we are the data controller. Any enquiry regarding the collection or processing of your data should be addressed to Entigen Limited.

This policy explains how we handle personal data and cookies. Where required, consent for non-essential cookies should be collected separately.

Information We Collect

We will collect personal data on this Website only if it is directly provided to us by you — for example your email address, name, company name, address and telephone number — and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to make an enquiry or request a quotation.

We also use analytical and statistical tools that monitor details of your visits to our website and the resources you access, including (but not limited to) traffic data, location data, weblogs and other communication data. This data does not identify you personally — it is used in aggregate to help us improve the Website.

Use of Your Information

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR. The information we collect and store relating to you is primarily used to enable us to provide our services and to meet our contractual commitments to you. We may also use the information to:

• Notify you about changes to our website or our services that may affect you
• Contact existing customers with information about similar goods or services to those previously provided
• Send our e-newsletter, where you have specifically consented to receive it

Disclosure of Your Information

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk. We may disclose your personal data to our suppliers or subcontractors when it is reasonably necessary for completing projects or supplying services to you.

We may disclose your personal data in the event that Entigen Ltd's business is acquired by a third party, in which case personal data held about customers may form part of the transferred assets — but only on terms that the confidentiality of your personal data is protected and this policy continues to be complied with by the recipient.

Otherwise, we will process, disclose or share your personal data only if required to do so by law, or in the good faith that such action is necessary to comply with legal requirements or legal process served on us.

Controlling the Use of Your Data

If you have given us consent to use your data for a particular purpose, you can revoke or vary that consent at any time. If you do not want us to use your data, or wish to vary the consent you have provided, please contact us.

Where We Store and Transfer Your Data

The information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA), as we may use remote website server hosts to provide the Website and some aspects of our service, which may be based outside of the EEA — this is generally the nature of data stored in "the cloud".

You have the right to opt out of our processing your personal data for marketing purposes by contacting us.

Security

We use SSL technology to encrypt data transmitted through our website. However, the transmission of information via the internet or email is not completely secure — any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to endeavour to prevent unauthorised access.

Third-Party Links

You might find links to third-party websites on our website. These websites should have their own privacy policies. We do not accept any responsibility or liability for their policies, as we have no control over them.

Use of Cookies

Our Website uses cookies. Cookies are small data files downloaded to your computer automatically when you visit our site. They help us to improve our Website and the service we provide. All computers have the ability to decline cookies — this can be done by activating the setting on your browser that enables you to decline them. Please note that declining cookies may mean you are unable to access certain parts of our Website.

We use the following categories of cookie:

Statistical data about our visitors collected via cookies does not identify you personally. Analytics and marketing cookies are non-essential and, where legally required, should only be used after appropriate consent has been collected. You can block or delete cookies at any time through your browser settings.

Your Rights

The DPA and GDPR give you a number of rights in relation to the personal data we hold about you:

Changes to This Policy

We may update this policy from time to time to reflect changes to the website and customer feedback, or to comply with changes in data protection law. Please review this page periodically to stay informed about how we are protecting your personal data.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.

Version: April 2025